Starting from the perspective and interests of customers, we assist global Shuowei customers in solving various problems related to Shuowei products, providing maximum convenience to customers, solving their problems, and helping them successfully apply Shuowei products.
1.Technical support
Starting from the perspective and interests of customers, we assist global Shuowei customers in solving various problems related to Shuowei products, providing maximum convenience to customers, solving their problems, and helping them successfully apply Shuowei products.
2.Solution
The customer service department provides customers with comprehensive pre-sales, in sales, and after-sales services and technical support
3.Pre sales service
We can send relevant technical personnel to participate in the design of the project and provide relevant technical information to the design department so that they can use our related products correctly and reasonably.
4.In sales services
In the process of product sales, we strive to meet the technical needs of our customers and actively address their related technical inquiries, ensuring their satisfaction and peace of mind.
5.After-sale service
If customers encounter technical problems while using Shuowei products, we can send relevant technical personnel to provide on-site technical guidance. If the customer needs it, we can provide operational training to the construction personnel of the relevant products.
6.Service idea
The customer service department of Shuowei hopes to establish good cooperative relationships with various "Shuowei" clients worldwide. We will always revolve around the service philosophy of "quality first, customer first", and provide high-quality technical services to customers from all over the world.
